customer experience management

Customer Experience Trends In 2022

Top 5 Customer Experience Trends In 2022

Customer Experience has been a rising trends over the last few years in terms of better response time, more thoughtful engagement, better and faster fulfillment of their orders, and cost-effective solutions and products, to name a few. Customers are more informed today than ever, thanks to the abundance of information available and the availability of

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Sitecore OrderCloud or Sitecore Experience Commerce

Which one is better: Sitecore OrderCloud or Sitecore Experience Commerce

OrderCloud has more features and benefits than Sitecore Experience Commerce. However, it also offers a few features similar to Sitecore Experience Commerce, like micro-services architecture. Sitecore OrderCloud is more focused on building an eCommerce platform. At the same time, Sitecore Experience Commerce is more focused on creating an exceptional digital experience for customers.

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Better Customer Digital Experience for Financial Services

In collaboration with Sitecore, Econsultancy has launched an updated report called Financial Service Focus: Can companies respond to customers’ new-level expectations in the digital age? – exploring challenges and opportunities facing firms operating in the field. Based on a poll of 201 senior executives from the financial sector and 155 respondents from different industries The

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